Support IT Services
The website of Support IT Services, a managed IT provider in Brasília (network monitoring, tiered support, infrastructure and cabling): a scroll-driven scene follows an incident from alert to resolution, and quote requests go to a form or WhatsApp.
- Project
- Support IT Services
- Status
- Live
- Category
- IT services website · Scroll-driven 3D
Project facts
- Our role
- Redesigned and built the website.
- Capabilities
- Scroll-driven three.js scene
- Static fallback (no JS, reduced motion)
- Quote form & WhatsApp path
- Art direction & type system
- Stack
- Astro
- three.js
- Self-hosted Newsreader and Albert Sans fonts
The challenge
Give a managed IT provider a site that shows how an incident is handled, not just which services it sells.
Decisions
One scene, confined to one chapter, follows an incident from the first alert, through each support tier, to the report at dawn; the daylight sections after it carry no scene.
The scene loads only on capable devices, after the page has loaded and the chapter is in view; Save-Data, reduced motion, low memory, few cores, no WebGL2 or a software renderer keep the still image.
If the first frames run slow, the scene draws a single frame, stops and hands back to the still.
The experience
A night network under observation that ends at dawn; quote requests go to a form or WhatsApp, and the form also works without JavaScript.
A good place to start
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